Frequently Asked Questions

Everything you need to know about your next gaming adventure.

Are your refurbished consoles tested for quality?

Yes, every pre-owned console undergoes a rigorous 20-point inspection and testing process to ensure it meets our high performance standards before being listed.

How long does shipping take for new game releases?

We offer release-day delivery for most major titles if pre-ordered at least 5 business days in advance. Standard shipping typically takes 3-5 business days.

What is your return policy for opened video games?

Opened physical games can be returned within 14 days for store credit if the disc is defective. Unopened games are eligible for a full refund within 30 days of purchase.

Do you offer international shipping for gaming hardware?

We currently ship consoles and accessories to over 20 countries. Shipping costs and import duties are calculated at checkout based on your location.

Are digital download codes sent immediately after purchase?

Yes, digital codes are delivered to your registered email address within 5-10 minutes of payment confirmation, 24/7.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and financing options through Klarna and Affirm for high-end gaming PCs and consoles.